Frequently Asked Questions
Everything you need to know about StrangeLove's premium elixirs and delivery.
What makes StrangeLove beverages different from standard soft drinks?
We focus on eclectic flavor profiles and high-quality ingredients. Our beverages are crafted with significantly less sugar than mainstream sodas, using premium botanicals and real fruit extracts to ensure a sophisticated palate.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its journey to your doorstep.
Are your products vegan and gluten-free?
Yes, all StrangeLove beverages are 100% vegan-friendly and gluten-free. We do not use any animal-derived fining agents or ingredients containing gluten in our production process.
What is your policy on returns and damaged goods?
Due to the nature of food and beverage products, we cannot accept returns for change of mind. However, if your order arrives damaged or broken, please take a photo and contact our support team within 48 hours for a full replacement or refund.
Do you offer wholesale pricing for cafes and bars?
Absolutely. We partner with a variety of hospitality venues. Please visit our 'Wholesale' page or contact our sales team directly to discuss bulk pricing and distribution options.
How should I store my StrangeLove drinks?
While our products are shelf-stable, we recommend storing them in a cool, dry place away from direct sunlight. For the best tasting experience, we highly suggest serving them chilled or over quality ice.