Returns & Refunds Policy

Due to the perishable nature of our beverages, we cannot accept returns for change of mind; however, we are committed to resolving any issues regarding damaged or incorrect shipments immediately. If your order arrives in less than perfect condition, please contact our support team within 7 days of delivery.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged goods, packaging, or the incorrect items received to help us process your claim.

• 2.
  Contact Support

  Email our team at support@strangelove.com with your order number and the photos attached.

• 3.
  Evaluation

  Our quality control team will review your request within 48 hours to determine the eligibility for a replacement or refund.

• 4.
  Resolution

  Once approved, we will dispatch a fresh replacement order at no extra cost or issue a full refund to your original payment method.